What type of issues are covered?
1. Any frontend or design changes.
2. Any bigcommerce SEO related issue
4. Any issue with theme or app.
5. Any administration related issue
6. Shipping Related Issue(i.e. USP, Fedex or other)
7. Payment Related issue (i.e. paypal issue)
8. Any backend related issue
How It Works?
1. You will explain me the issue you are facing or bug in bigcommerce setup.
2. I will resolve the issue and test it on my end.
3. I will handover to you for acceptance.